Uster Technologies, a leading manufacturer of products for quality measurement and certification for the textiles industry, aims to provide its customers with a positive experience and good advice for future business progress when it sends its experts to carry out periodic audits at Usterized certified mills – all conducted and delivered in a spirit of friendly and helpful cooperation.

An insight into the working life of an Usterized auditor is instructive, the company says. Muraliganesh K. is one of 11 auditors. Specialists like him from the company’s Textile Technology department execute around 60 audits each year to re-certify Usterized members or to carry out initial audits of spinning mills wishing to acquire the Usterized quality label.

Murali works for the Uster subsidiary in India and visits every year an average of 18 customers mainly in India and South East Asia. “I spend about 24 days, or close to one month per year, travelling, and I miss my wife and kids of course – but I really love my job,” said Murali.

The Usterized programme aims to conduct a one-day audit every year or a two-day audit every second year for its members. Regular audits are essential to ensure that Usterized mills continue to be the reliable partners yarn buyers expect, knowing they can trust in their quality management excellence.

Audit process

Murali and his colleagues make critical checks on equipment and how it’s maintained, as well as measuring other factors such as how climatic conditions in the laboratory are maintained. They also take a close look at all relevant parameters in each process step and recommend actions in case of outliers. The auditors will also carry out a walkthrough of the spinning mill, to identify improvement areas. Finally, they review sample plans and discuss how yarn quality profiles are used with customers.

“I love my job as an auditor because the customers are always happy to see me. They look forward to my visit and they are always well-prepared with a list of questions,” said Murali. “Staff in certified mills are typically keen on further development of their quality management skills and look for solutions towards better results in terms of yarn quality, process efficiency and customer satisfaction.” Audits are also a good chance to conduct trials and gain deeper insights into quality management issues from the knowledgeable and experienced auditors.

Customers

Feedback from certified mills shows they appreciate the regular audits, especially for the multiple benefits they gain from the Uster specialists casting an expert eye over every step of their production, the company continues. And the ultimate advantage is seen on the yarn buyers’ side. Customers of Usterized mills know that they follow state-of-the-art quality management disciplines, not only at the time of initial certification but continuously for long as they are certified.

“Usterized doesn’t mean just keeping a high-quality standard in processes and products. It’s about continuously raising the bar,” said Andreas Birsner, Head of Usterized at Uster Technologies. “Therefore, Usterized spinners are, and will always be, recommended as preferred suppliers for yarn consumers.” Guaranteed high standards make Usterized spinning mills dependable partners for weavers, knitters, retailers and garment makers. They stand for production of yarns with consistent quality, from batch to batch.

www.uster.com